Live Training Course Information

Signup with Service MVP

A Coaching Membership will give you unlimited access to our performance coaching resources and experts. Our three options, which include Total Immersion Live Training Tickets as a bonus, include Field Staff Growth, Field & Office Staff Growth, and Leadership – Whole Company membership plans. Each includes daily coaching, full access to our E-Learning content, and weekly live training sessions to help your team perform on a level that supports your company’s growth objectives.

Receive Awards and Certifications

Industry awards and certifications are a big deal in the services industry. Your HVAC, plumbing, or electrical service company won’t get very far without them. The skills, techniques, and knowledge we provide have helped the industry’s best performing organizations get the recognition needed to boost sales and clients. You too can set your business up to earn the highest certifications and be recognized for your services with top awards.

Watch Your Business Grow

When your office, dispatch, and sales teamslearns from our thought leaders, they will know how to handle any call, whether it involves an uncertain customer, someone who is less than satisfied, or when a client objects to a price. Call scripts and techniques for connecting with clients will help your team perform at new levels that make it harder for customers to reject service. The result is increased sales and profits. But it’s not only about convincing customers; you also have the opportunity to create interest and desire, which we’ll show you how to do.

Get Access to Hundreds of Courses

Service MVP offers leadership, office staff, and sales tech coaching in which you can learn Convince Me Step mastery, how to never say you “can’t” do something, orreceive Total Immersion training. Connecting with Clients to Find the Code will enable your team to find ways to get clients’ trust and friendship, which increases the chances they will buy into your services. Performing as someone who cares is more effective than the stale selling practices of the past.

Enroll Employees

Our Performance Coaching is for everyone in your company. You can enroll every employee once you sign up. With live training, we’ll provide interactive discussions in which the coach talks about their experience and engages you in sales role play and suggests worksheets and other materials to get everyone informed about the best ways to increase performance. In addition to live training, we also offer forms, checklists, and worksheets/agendas that help implement our strategies on a company-wide level.

Monitor Performance

Service MVP provides the tools to monitor performance and see how implementing our techniques is working. Use our weekly management summary reports and call back logs to track trends in your workforce’s performance. When using our Total Immersion training, you can also learn how to keep your employees accountable by referencing our 10 Stages of Accountability document. You can therefore have all the criteria in place to gauge what your staff is doing and provide additional coaching needed for success.