The Essential Happy Course 2.0 Customer service professionals know that client feedback is the key to gauging your quality of service. Learn to identify improvements that help drive your goal of creating a world-class service experience. ⁣

Here is what you will learn in this course:

How to meaningfully gauge the service a client receives

Reasons you should measure customer service experiences

Masterfully inspire your customers to shape referrals and reviews

Retain the business of people who currently invest in your services

Change a bad client experience into something positive

Turn your clients into raving fans

Course curriculum

Learn the secret to creating world-class customer service experiences and identify ways your team can improve. Happy clients are essential to a successful business; creating and nurturing them is a top priority.

  • The Essential Happy Course 2.0
  • Three Reasons for Happy Calls
  • Sold Job Happy Calls
  • The Bad Client Service Experience
  • Evaluating The Transaction
  • When a Client Makes a Purchase
  • Zero Tolerance For Turndown Calls
  • Gathering Referrals & Reviews
  • Section 1 Quiz
  • Client Happy Call Script

Joe Crisara, America's Service Sales Coach, is a world-wide sales educator and entrepreneur. Joe has a style that makes you feel like he’s a member of your family. His down-to-earth, direct, and impassioned approach combines 40 years of contracting experience with strong expertise in performing what he calls, “Pure Motive Service,” helping contractors achieve revenues 3-5 times greater than before.

SELECT YOUR MEMBERSHIP

READY TO INCREASE YOUR REVENUE AND
5-STAR REVIEWS?

If you’re ready to nail your service sales, we’ve got your back. Choose the ANNUAL PLAN and we’ll take care of the rest. If the MONTHLY PLAN is more your style, that’s totally fine too.

Either way, you’ll also have the opportunity to select additional annual workshops for a one-time payment.

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Monthly Plan

$50

PER MONTH
  • Renews Monthly
  • Instant Access to All Courses
  • $15/month for additional users