Objection Handling Overview Objections are defined as the time when our client tells us no or not now and can happen anytime during the call.
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Course curriculum
Learn the secret to creating world-class customer service experiences and identify ways your team can improve. Happy clients are essential to a successful business; creating and nurturing them is a top priority.
- Objection Handling Overview
- Objection Handling Level 1 - Moving The Customer Forward
- Objection Handling Level 2 - How to Use a "6-Pack"
- Objection Handling Level 3 - Differentiate Yourself From Competitors
- Objection Handling Level 4 - Deep Cards
- Objection Handling Level 5 - Your Passion Moment
- Section 1 Quiz
- Levels Of Objection Handling
Joe Crisara, America's Service Sales Coach, is a world-wide sales educator and entrepreneur. Joe has a style that makes you feel like he’s a member of your family. His down-to-earth, direct, and impassioned approach combines 40 years of contracting experience with strong expertise in performing what he calls, “Pure Motive Service,” helping contractors achieve revenues 3-5 times greater than before.
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